Reaching the Weatherman at Yahoo! Search
At conferences, webmasters always ask me how they can connect with us here at Yahoo! Search.
I usually have the time to flash a slide that shows a list of URLs to different forms and services for webmaster support and webmaster feedback. I also talk about Site Explorer, which webmasters can use to explore the Yahoo! Search index. I know most people don?t have the time to write these down, and hope that the information is disseminated via presentations made available to conference attendees.
I?ve also promised to make this information available via the Yahoo! Searchblog.
Information about Yahoo! Search can be obtained via a very handy URL - http://help.yahoo.com/search. Memorize, bookmark, email or copy it, whatever works…
We?ve also added a new link to this page, Webmaster Resources. This includes the list of resources that I usually pop up on screen at conferences. The URL is http://help.yahoo.com/search/resources. Save it and tag it on Delicious or MyWeb, whatever works…
Oh - and as we mentioned, we?re retiring the old feedback email address and replacing it with a simple form. It is included in the webmaster resource list noted above, and the URL is http://help.yahoo.com/search/feedback.
We hope this will make it easier for you to get answers and provide feedback. Although you may not hear from us directly, we do pay attention and the product changes for the better based on it.
Thanks,
Rajat Mukherjee
Yahoo! Search
I like the webmaster resources. Could you also add in links to the development scripts Yahoo offers, like the ‘Find Related Links’?
This is a helpful page - but at the bottom there should be another category for helpful resources with “NON-Yahoo” Domains
Webmaster resources SHOULD be completely about Sharing - just link on this Blog, there are links to OTHER Blogs. :-)
I am little dissapointed in Yahoo. As webmaster i wrote hundereds letters to Yahoo with questions and i never got correct respond. The same i can say about Google. I think that MSN got a nice customer service.
Thanks for the info…it’s always nice to have all this information in one place.
Keep up the hard work.
Sounds good. Now if we could just get Yahoo reps to respond with something other than canned - Please review Yahoo guidelines yada yada… - and really answer a question regarding a domain, site, penalty or whatever, we’d feel like we were communicating with something other than an autoresponder.
It’s a step in the right direction, though.
I welcome as many resources as you can provide. Please provide as much information as possible. Thank you.
I agree with Segey Kusak - Major SEs should give more recognition to oters webmaster resources and facilitate them for the benefit of internet. I don’t think they pose any threat to Yahoo as it is to big a site to worry about that.
Very good information! Thanks for all those great resourceful links, and I found it all very interesting and learned lots. Thanks again!
This is great to find so many wonderful resources all in the same place. Keep up the great work!
I have found this page very good in starting my new site, and I have found a good resource in helping out little webmasters like myself. Thanks again yahoo, and keep up your hard work. Know that all your hard work in doing things like this will pay off in the end.